Team Member Apprentice - Part Time

Job Reference: KFC/TP/0/6764/EG9310
Number of Positions: 2
Contract Type: Part Time
Contract Details: Minimum 16 hours per week
Salary: £7.15 - Age 16-17, £7.75 - Age 18-20, £8.27 - Age 21-24, £8.38 - Age 25+
Working Hours: Various - shift
Job Role: Team Member Apprenticeship
Region / Division: Equity
Function: Restaurant
Location: 671/679 Old Kent Road, New Cross, London, London

Job Introduction

KFC is looking to recruit Apprentices for our restaurants.

Our restaurants are run by people who know and love the restaurant business.

KFC knows the secret of motivating teams - which can be fun for everyone and contribute to strong sales growth and great customer service.

Main Responsibilities

CUSTOMER EXPERIENCE

Front of House - You’ll be the first person our customers meet when they visit our restaurants, it’s up to us to create a fantastic experience for each and every one of them.  Our Front of House team are  friendly, welcoming and making our customers feel like they made the right choice to eat with us.

Middle of House - Whilst not in a customer facing position it will be your responsibility to ensure the product we deliver to our customers is the very best, supporting our Front of House team by delivering the perfect product you have prepared.

TEAMWORK

Front of House - We team together everyday to allow us to deliver the experience our customers deserve… the very best!  Day to day you will support those you work with in various different ways; taking & packing orders, cleaning our Front of House area & toilets and bringing  our People Promise to life by Being Your Best Self, Making A Difference and Having Fun!

Middle of House - We team together everyday to allow us to deliver the experience our customers deserve… the very best!  Day to day you will support those you work with in various different ways;  preparing  our famous chicken burgers, and side orders.  You will be the and bringing  our People Promise to life by Being Your Best Self, Making A Difference and Having Fun!

CLEANLINESS

Front of House - You will be responsible for ensuring our front counter, restaurant and toilet areas are kept clean and tidy at all times. 

Middle of House  - You will be responsible for ensuring our food preparation and holding areas are kept clean and tidy at all times

HEALTH & SAFETY AND FOOD SAFETY

Front of House - It important to us that our restaurants are a safe  environment for our team and customers, therefore we expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining  a safe working environment at all times.

Middle of House  - It important to us that our restaurants are a safe  environment for our team and customers, therefore we expect our teams to adhere to all H&S and FS guidelines, maintaining  a safe working  environment at all times.

OUR PRODUCT

Front of House - You will be responsible for ensuring our great tasting chicken and other menu items are delivered to our customers exactly how the Colonel  intended!

Middle of House  - You will be responsible for preparing many of our tasty menu items; Burgers, Wraps, Sides, & of course, our Finger Licking Chicken

OUR SYSTEMS

We have many systems in our restaurant that support us to run our business efficiently.  At times you will be responsible for reading and interpreting information and making decisions to help make sure our customers get the best tasting chicken and chips all the time.

THE APPRENTICESHIP

This apprenticeship is aimed at Team Members and runs alongside KFC’s internal Team Member Training Programme. Learn the material on the job, and get to use what you learn in your job every day. Completion of the programme is equivalent to 5 GCSE’s. It’s the first step on the way through all of our education opportunities – you could end up earning a degree for free!

It offers our Team Members a great way to get ahead and kick start their career in hospitality. On completion of this programme, apprentices will have developed fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to our products and services and working as part of a team to ensure that every customer feels welcomed and looked after. Apprentices will also develop a greater understanding of the wider hospitality industry as well as first line supervision

The Ideal Candidate

Are you a bright, spirited person who loves to get stuck in, ask questions and support the people around you?  Better still, are you energetic, do you like to smile and have fun together, even when things get tough? Loads of different people make KFC what it is today (the most popular chicken restaurant in Britain!) and they all play a huge part in our success from the Managing Director to our cooks. So how KFC are you?

You should:

  • Be over 16
  • Not in full time education
  • Have lived in the UK or EU for the last 3 years
  • Have a basic level of English and Maths
  • Be keen to develop yourself and drive your own career

About The Company

KFC has over 850 restaurants in the UK and employs over 25,000 people. We are run by passionate teams who want to make a difference in their part of KFC, delivering great sales and profits to the business and keeping our customers thrilled with great service.

Just ask anyone who works here. Their happiness is really important to us. Which is why we are excited to have been recognised by the Top Employers Institute as a Top Employer and as a Great Place to Work for the last 7 years. So its official, a job with us is a great one. Why? We think it's because we give our people the support they need to go for the big things they want in life, like a career, studying for exams or fitting a job around raising a family.