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Restaurant General Manager

Welcome to KFC.
Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

As a Restaurant General Manager, you lead from the front and take full ownership of your restaurant. You’re accountable for performance, people, culture, and results ensuring the restaurant delivers brilliant guest experiences while building a high performing, future ready team.

What will you spend your time doing?

  • Lead like you mean it. Take full ownership of the restaurant, leading performance, culture, and standards with confidence. Make sound decisions that deliver results today while supporting long term success, stay accountable for outcomes, and remain calm and decisive during busy or challenging periods.
  • Deliver Through Others Build and lead a high performing leadership team, developing people through regular coaching and feedback. Delegate with confidence to create ownership at all levels, and recognise great performance to drive results and a positive culture.
  • Unleash Potential Attract and develop great people, recruiting diverse talent with the potential to grow. Build strong relationships, identify future leaders early, and create clear development and progression pathways that strengthen the team for the long term.
  • Execute With Focus Keep the restaurant running smoothly and efficiently by setting clear priorities, maintaining strong operational standards, and planning labour and stock effectively. Proactively remove any barriers that could impact performance or results.
  • Fuel Exceptional Restaurant Experiences Deliver a great guest experience by leading your team to provide fast, friendly, and consistent service. Use feedback to continually improve, make every guest feel welcome, and empower your team to resolve customer concerns confidently and professionally.
  • Shape the Future Shape the future of the restaurant by leading your team confidently through change, embracing new ways of working, and using insight to drive improvement. Work closely with your Area Coach to identify opportunities, plan ahead, and deliver long term business success.

What We Love From You

  • You lead from the front and set the standard every day.
  • You build trust, handle tough conversations well, and bring the best out of people.
  • You run a tight, compliant operation without losing sight of the guest.
  • You’re commercially aware and confident owning KPIs, costs, and profitability.
  • You stay calm under pressure and thrive in fast paced environments.
  • You genuinely care — about people, food, and doing things the right way.

Welcome to KFC.
Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Job Location Details

Nottingham Rd, Somercotes, Alfreton, United Kingdom, DE55 4HQ
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Map showing location of Nottingham Rd, Somercotes, Alfreton, United Kingdom, DE55 4HQ

Discover more

  • Championing Potential at KFC.

    At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table. 

    Find out more
  • Buckets of opportunity.

    Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

    Find out more

Perks, rewards and benefits.

We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too.

Some of our restaurants are part of our Equity business and others are owned by our Franchise partners. That means the perks we offer might look a little different from one location to another.

Here’s what the real deal could look like for you.

Discover our full range of benefits
  • Generous bonus scheme

    We reward strong performance and our bonuses could mean you earn well above industry norms.

  • Enhanced pension scheme

    We’ll chip in up to 6% of your salary on top of whatever you save for your future.

  • Onsi app and benefits

    Get exclusive rates on accident and life insurance, plus retail discounts, savings accounts, mental health support and loads more.

  • Life assurance

    Look after the people who matter to you with cover that’s worth your full annual salary.

  • Eye care

    Your eye tests are on us - and we’ll even help pay towards your specs.

  • 25% KFC discount

    Big discounts on your finger lickin' favorites.

  • Discounted gym membership

    Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases.

  • Full employee assistance programme

    Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family.

  • Free mortgage advice

    We can help you get on - or climb up - the property ladder.

  • Everybody is so friendly. In the 24 years i've been here I've never regretted a single moment.

    Kelly

    Assistant Restaurant General Manager

  • KFC is always supportive of colleagues who are studying and those with families. It's for everyone.

    Sasi

    Restaurant General Manager

  • The business is constantly evolving and there's always new opportunities. I'm excited to see where I might end up next.

    Ross

    Area Manager

Our Recruitment Process

Understanding the recruitment process in our restaurants. 

You can also get some Hints and Tips from our team to understand our process here.

  • Your Application

    Hit the apply button and we’ll send you confirmation that we've received your CV. We'll be in touch shortly afterwards with next steps.

  • A Quick Chat

    We will call you for an informal chat. This is about getting to know each other a little bit more, and talking through the role in more detail.

  • Your Interviews

    After a successful first chat, you’ll get to meet the manager you’ll work with. We'll tell you where to head for your interview, and how to check in when you arrive at the restaurant.

  • Join The Real Ones - Congrats!

    You’re the best! We’ll ask you to complete an online RTW check, then we’ll send your formal offer and benefits calculation via email. We’ll also need some details from you so we can order your uniform. Finally, we’ll write to you with an official offer, more info on who you’ll report to, and your contract.

Apply now.
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