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Restaurant Tech Analyst

Welcome to KFC.
Home of the real ones.

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.

Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.

What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.

All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job.

THE TEAM

Our Tech team is a 60+ strong team of curious minds, building the digital experiences that power KFC – from app to kiosk, delivery to checkout. We work cross-functionally, move fast, and stay focused on what matters: creating smart solutions that make things better for our customers and our teams.

About the role

KFC is embarking on an exciting transformation journey over the next 12-24 months that will completely change how we process orders into our restaurants. This will see the complete change of our Point of Sale, Menu and Store Operating Systems. The Programme is complex, spanning multiple teams across the business and will be a key strategic priority for the company.

From a technology perspective we will be looking to streamline restaurant data, drive operational resilience, increase the speed and performance of our marketing retail calendar and provide better insights for the business.

We are looking for a highly skilled and adaptable technical analysts to support integration of existing systems into our new ecosystem.

What will you spend your time doing?

You will report to the Operational Tech Product Owner and work within the BYTE transformation programme. You will be expected to work in a matrix structure that sees you collaborating with Business Analysts, Developers, Network Engineers, Architects and Project Managers.

  • Drive forward the integration of designated restaurant systems into the new ecosystem.
  • Integration from existing restaurant systems (kitchen display screens, inventory management, restaurant management systems) into the new ecosystem.
  • Validation of new menu data structure into new systems, to ensure any data flowing form the systems is checked, validated and adapted.

What we love from you

Qualifications across the IT industry at a technical level are required, noting this can be experience working in similar fields of across similar programmes.

  • Strong experience within the hospitality industry.
  • Proven track record working in and delivering complex technology projects.

About you

Above all we are looking for an energetic, enthusiastic, self-starter to fit into our diverse culture and understand what needs to be done and who needs to be engaged to move things forward.

You should absolutely be able to quickly identify solutions and ways forward, including who needs to be engaged; but above all bring clarity and calmness to those around you.

  • Self-starter – can you pick things up quickly and move forwards?
  • Passion for technology – does it excite you?
  • Want to make a difference – what’s your brand and your values?

Ready?

We hope so, if you’re ready to be part of our community, now’s the time to apply.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.

Welcome to KFC.
Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Job Location Details

Guildford Road, Woking, United Kingdom, GU22 7NJ
Get directions
Map showing location of Guildford Road, Woking, United Kingdom, GU22 7NJ

Discover our business

  • Championing Potential at KFC.

    At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table. 

    Find out more
  • Buckets of opportunity.

    Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

    Find out more

Perks, rewards and benefits.

We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too.

Here’s what the real deal could look like for you.

Discover our full range of benefits
  • Enhanced pension scheme

    We’ll contribute up to 11%, which could mean we pay more into your pension than you do. 

  • Fri-Yay finishes

    Clock off at 1pm on a Friday all year round - and make your workdays zing with virtual commutes and hybrid/flexible working.

  • 5 wellbeing days each year

    Get 5 extra days to look after you and your wellbeing - on top of your usual holiday allowance.

  • Generous bonus scheme

    We reward strong performance and our bonuses could mean you earn well above industry norms.

  • Enhanced Holidays

    You’ll start off with 25 days’ holiday, which rises to 30 days after 5 years. Plus you have the option to buy and sell additional days.

  • Professional 1-2-1 coaching

    Personal development, growth and fulfilment come with the territory at KFC.

  • Healthcare and life protection

    From private medical insurance to critical illness, life assurance, income protection, dental plan, cancer checks and even a digital GP, we’ve got your covered.

  • Lifestyle-friendly perks

    Flex your package with travel insurance, cycle scheme, retail discounts, charity giving, tech scheme, food and drink discount cards and much more.

  • 25% KFC discount

    Big discounts on your finger lickin' favorites.

  • Discounted gym membership

    Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases.

  • Full employee assistance programme

    Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family.

  • Free mortgage advice

    We can help you get on - or climb up - the property ladder.

  • Everyone is valued for who they are. No one pretends to be anything but themselves.

    Annalisa

    Construction Co-ordinator

  • To be able to be present as a Mum and also have a full time job that I adore is the incredible thing about KFC.

    Charlie

    Talent Acquisition Lead

  • The growth that I could take within this brand compared to others is phenomenal.

    Morgan

    Junior Brand Manager

Our Process

If you’re wondering what happens next after you click apply, we’ve got you covered right here. And if you need any reasonable adjustments at any stage of the process, just shout.

Stage 1: Hit Apply

Hit the apply button and we’ll send you confirmation that we've received your CV. We'll be in touch shortly afterwards with next steps.

Stage 2: A quick chat

One of our Talent Acquisition Partners will call you for an informal chat. This is about getting to know each other a little bit more, and talking through the role in more detail.

Stage 3: Your interviews

If you’ve applied for a Restaurant Support Centre role, this will be a 2-stage process. First, we’ll kick things off with an interview with your coach. Then, we’ll follow up with another interview that might include a task.

If you’ve applied for a restaurant role, you’ll get to meet the manager you’ll work with. We'll tell you where to head for your interview, and how to check in when you arrive at the restaurant.

Stage 4: You smashed it!

Landed an offer for a Restaurant Support Centre role? Congratulations! The next steps involve completing your right to work checks via TrustID, and signing your contract once everything's sorted. Your Talent Acquisition Partner will walk you through it all.

Got the nod for a restaurant role? You’re the best! We’ll ask you to complete an online Right-To-Work check, then we’ll send your formal offer and benefits calculation via email. We’ll also need some details from you so we can order your uniform. Finally, we’ll write to you with an official offer, more info on who you’ll report to, and your contract.

Wherever you join us, your People Capability Coach will make sure your first day is one you’ll always remember. For all the right reasons.

Apply now.
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